AMC (ANNUAL MAINTENANCE CONTRACT)
Rotech provides premium IT Managed Services through Annual Maintenance Contracts. We ensure that your business has the support it needs when it’s needed, covered by an agreed-upon fixed monthly price.
We become your in-house IT team without the expense of unnecessarily employing staff and relying on a single person’s knowledge or ability. As part of the AMC (annual maintenance contract), our staff will evaluate how your business operates and utilizes its current technology suggesting new more productive processes to complete the same tasks quicker. Often it is not about purchasing new software or hardware, it’s about maximizing the technology you already have.
AMC Services by Rotech
Experience to build cross-platform services, websites and applications to cover customer needs and provide top-notch user experience allows us to plan.
Rotech’s annual maintenance contract enable our team to actively monitor your computers, servers and networks 24 hours a day. Often we can spot problems before they cause you downtime, allowing us to highlight issues before they happen; saving you time and money. All computers in your office will have our management software installed, providing the Rotech team with a secure and encrypted connection to your systems. This will allow us not only to support your systems quickly and efficiently but also to proactively monitor your network, implement monthly system updates and reviews, ongoing maintenance, updates and upgrades.
- Unlimited help desk access with professional, certified engineers
- Server, Desktop, laptop, Windows and Mac remote and onsite support
- Printer sharing and maintenance support
- System security backup and management
- Network and wireless security and management
- Antivirus security and management
- Telephone PBX management
- Manage website and update support
- Antivirus security and management
- Regular preventative and scheduled maintenance
- 24/7 monitoring and management of systems
What are the AMC benefits?
- Cost Savings
- lmproved Durability
- Increased productivity
- Dedicated Service
Cost savings are not much apparent as you need to pay upfront before any maintenance work begins. However, in the long run AMC does translate into cost savings. Through regular maintenance and repair, your IT infrastructure would be working smoothly without any major hiccups throughout the year.
This is aimed at prolonging the efficiency of your IT infrastructure in and if every component undergoes wear and tear and without proper maintenance, It becomes difficult to restore its functionality. This incurs huge cost as you need to replace it with new ones. Through AMC, however, durability and endurance of the components can be prolonged through systematic maintenance and repair.
Once the components are properly maintained, there is less chance of it experiencing unexpected system failure. As the technicians carry out thorough examinations and inspections, they can easily identify minor glitches that if ignored can lead to major issues such as breakdowns and malfunctions. So with AMC, you can rest assured that the systems and devices would operate efficiently even during peak times.
Once the contract is signed with Rotech, you need not worry about service schedules. The service provider would keep track of your maintenance and repair schedule so that you can focus on your core competencies only.
